Refund Policy

Refund Policy?
If Credit Score Keys clients goals are not met after all tutorial assignments have been completed, clients have the right to request credit rebuilding program fee to be refunded in full. Client must write a letter requesting refund of program fee no longer than 30 days after term of program end date.

When Can I cancel? Once registered, all new Credit Score Keys users start are given access to 4 free credit rebuilding videos. Credit Score Keys offer a free 30-day trial on all new accounts. This is provided to give ample time to evaluate Credit Score Keys tutorial materials.

Are there any Canceling Restrictions? You may cancel with Credit Score Keys within the first 30 days and you will not be charged. If you cancel your paid account after the first 30 days after your original signup then you won't be charged. If you cancel with Credit Score Keys after 30 days you won't be charged again.

How do I cancel my Credit Score Keys account? Cancellation is self-service. You simply just log into your client portal and deactivate your account. You can cancel your account at any time and it takes about 30 seconds. Just simply just log into your account, click the "My Account" tab, and click the Cancel link and then confirm on the next page. You will receive instant time-stamped confirmation. Once you've cancelled you won't be billed again, but you are responsible for all previously incurred charges.

What if I have forgotten my password? You simply visit the login page at the top right or bottom right of credit score, click login and then click the "Forgot Password" link. Enter your email address and your User ID and Password will be sent to you instantly.